These past couple months, we’ve looked at the DISC Combinations that each role in an office needs. As we learned through using this process over many years in our orthodontic office, this is the KEY to minimize turnover, which is a constant challenge in any office! For the next few weeks, let’s look at the Hiring [...]
Congratulations! If you have used the DISC Styles to place your staff into their ideal roles, then hired new folks to fill in any empty responsibilities, you are well on your way to a Fully Functioning Team. If you need help going over those steps to Minimize Turnover, I have put together an e-book, “How to [...]
In our goal to Minimize Turnover, we are looking at the Best Hiring Process that we developed over 30 years in our orthodontic practice. I cannot say enough about the difference it made to use this clear step-by-step process that resulted in having staff who were in the roles they were best designed to do. The [...]
As we discuss the Best Hiring Process, one of the keys to its success is the Advanced Preparation. This was what was missing in our first disastrous hires in our orthodontic practice. But once we started doing this preparation, it turned into a streamlined process. So before you blindly hire someone just to get “extra help”, [...]
Can our assumptions have a powerful impact on Minimizing Turnover? Indeed, YES! Last week, we talked about the weight of responsibility we have to place our staff in their best roles in the office. This week, I want to touch on several assumptions we tend to make in that regard and how these assumptions especially affect [...]
As we talk about the goal to Minimize Turnover by developing a Fully Functioning Team, we need to talk briefly about the responsibility that is ours if we have staff working for us. This struck home for us early in our practice years, when it was just my orthodontist husband and me running the practice. (FYI [...]
