The past month or so, we’ve looked at the best DISC Style combinations for the Front Desk Receptionist, the New Patient Staff, the Operatory Staff, the Business Office Staff and the Lab Staff. If you want to review these blogposts, just click here.
This week, let’s focus on the person who either owns the business or runs it. In our case, it was my husband, the orthodontist.
As a quick refresher, in a nutshell, the 4 DISC Styles are:
- D-Style: Gets things done, is decisive and authoritative, prefers to be in charge
- I-Style: Is enthusiastic, outgoing, positive and persuasive, a “party looking for a place to happen”
- S-Style: Is steady, dependable, cooperative and patient, a great team player
- C-Style: Likes procedures, is systematic, precise and conscientious, focuses on the details
And remember that most of us are a combination of 2 or more Styles, but one is usually the strongest.
As you have probably experienced, the person who either owns or runs the business can truly be any Style or combination of Styles. The key is to know what that combination is, and place Staff around them in the other roles in a way that compliments and balances their Style.
For example, my husband is part of the 4% of the population that is only one pure, strong style. In his case, he is a very High D-Style. As you saw above in the refresher notes, the High D is driven to be in charge. It is usually wise to only have one High D in an office, but it is possible for the High D Style to learn to share the control and decisions with others on the team.
If the person at the head of the office or company is not a High D-Style, they often have a Treatment Coordinator or CFO who has more High D-Style and takes charge.
But knowing the best DISC Style for the head person can also be dependent on what kind of business it is. That person may need to be strong in the systems and details of the business, so they would need a strong C-Style.
Or the business could be people-focused, where it was crucial for them to be good listeners and team players. In that case, the strong S-Style would be needed.
If the business has playful, fun-loving goals, the High I-Style would be especially fitting.
As you can see, there are many variants involved in putting together the best Styles in each of the roles in an office. But the end result is a team of people who thrive in their roles, who enjoy their work and are committed to the business or practice. We found that turnover became a rare thing – a great goal for any office!
***If you would like to find out what your DISC Style Combination is, or those of your staff, just click here for more information on getting a DISC Assessment – an easy online process that will gain you lots of insight.
QUESTION: Have you ever considered how your DISC Style Combination would best fit a specific job? I’d love to hear your thoughts and observations. Please share in the comment section below.
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