As we look at the roles in our orthodontic office, it holds true for any business. Each role requires different strengths and temperaments to best function there. I’m so thankful we are all created uniquely, but tend to be a combination of the four DISC Styles, so it is a helpful tool to use to place [...]
Just thinking about our Operatory Staff over our 30+ years of practicing orthodontics makes me smile. They did the bulk of the work on our patients, and put up with a long, packed schedule each day. So we learned the best combination of the DISC Styles to have represented in that delightful group of hard workers. [...]
In our goal to Minimize Turnover, we are looking at the Best Hiring Process that we developed over 30 years in our orthodontic practice. I cannot say enough about the difference it made to use this clear step-by-step process that resulted in having staff who were in the roles they were best designed to do. The [...]
As we talk about the goal to Minimize Turnover by developing a Fully Functioning Team, we need to talk briefly about the responsibility that is ours if we have staff working for us. This struck home for us early in our practice years, when it was just my orthodontist husband and me running the practice. (FYI [...]
An essential Key to Minimizing Turnover is understanding how you, as well as each person you work with, are designed, then giving all of you the roles and responsibilities that fit that design. For over 30 years, we used the DISC System in our orthodontic office to accomplish this goal beautifully. Last week, we focused on [...]
Congratulations! You have hired your team. they are all in their ideal places in your office. But now what? How do you keep these excellent people onboard for the long haul? Much of meeting this goal boils down to communication and motivation. Not surprisingly, the DISC System can again give us tremendous insights. In our family, [...]
