As we look at the roles in our orthodontic office, it holds true for any business. Each role requires different strengths and temperaments to best function there. I’m so thankful we are all created uniquely, but tend to be a combination of the four DISC Styles, so it is a helpful tool to use to place [...]
Just thinking about our Operatory Staff over our 30+ years of practicing orthodontics makes me smile. They did the bulk of the work on our patients, and put up with a long, packed schedule each day. So we learned the best combination of the DISC Styles to have represented in that delightful group of hard workers. [...]
Congratulations! If you have used the DISC Styles to place your staff into their ideal roles, then hired new folks to fill in any empty responsibilities, you are well on your way to a Fully Functioning Team. If you need help going over those steps to Minimize Turnover, I have put together an e-book, “How to [...]
In our goal to Minimize Turnover, we are looking at the Best Hiring Process that we developed over 30 years in our orthodontic practice. I cannot say enough about the difference it made to use this clear step-by-step process that resulted in having staff who were in the roles they were best designed to do. The [...]
Can our assumptions have a powerful impact on Minimizing Turnover? Indeed, YES! Last week, we talked about the weight of responsibility we have to place our staff in their best roles in the office. This week, I want to touch on several assumptions we tend to make in that regard and how these assumptions especially affect [...]
In most offices, one of the main goals is to Minimize Turnover. One of the keys to achieving this goal is to have each of your staff in their ideal role that fits their design. As I promised last week, I’ve attached the workbook that follows up on our last several blogposts. It includes the DISC [...]
