These past couple months, we’ve looked at the DISC Combinations that each role in an office needs. As we learned through using this process over many years in our orthodontic office, this is the KEY to minimize turnover, which is a constant challenge in any office! For the next few weeks, let’s look at the Hiring [...]
The past month or so, we’ve looked at the best DISC Style combinations for the Front Desk Receptionist, the New Patient Staff, the Operatory Staff, the Business Office Staff and the Lab Staff. If you want to review these blogposts, just click here. This week, let’s focus on the person who either owns the business or [...]
When I used to do the Workshops for Orthodontists and Dentists on placing the Ideal Person in the Ideal Place in their office, I always started with this quote from our then 13-year-old daughter, “If I have to go back there again, I’m going to lose my mind!” We thought we were being good parents to [...]
As we look at the roles in our orthodontic office, it holds true for any business. Each role requires different strengths and temperaments to best function there. I’m so thankful we are all created uniquely, but tend to be a combination of the four DISC Styles, so it is a helpful tool to use to place [...]
Just thinking about our Operatory Staff over our 30+ years of practicing orthodontics makes me smile. They did the bulk of the work on our patients, and put up with a long, packed schedule each day. So we learned the best combination of the DISC Styles to have represented in that delightful group of hard workers. [...]
It is fascinating to use our understanding of the DISC Styles to put together what the best combination would be for each role in an office. Over the 30 years of our orthodontic practice, we did this consistently, resulting in happy, satisfied staff and very little turnover. Last week, we looked at the DISC Style combination [...]
