Congratulations! You have hired your team. They are all in their ideal places in your office. But now what? How do you keep these excellent people onboard for the long haul? Much of meeting this goal boils down to communication and motivation. Not surprisingly, the DISC System can again give us tremendous insight. In our family, [...]
In the process of finding a Great Hire, it is actually possible to do all the Advanced Preparation, Design an Ad that is exactly on point, Conduct the Interviews in a wise and excellent way, and still end up FALLING INTO A TRAP! Then instead of having the ideal person for your new staff, you have [...]
In pursuing our pervasive goal to Minimize Turnover, we are discussing the “Best Hiring Process” that we developed in our 30+ years of having an orthodontic practice. So far, we have covered the essential step of Advanced Preparation (see “Advanced Preparation - One of the Keys to a Successful Hire”). Then last week, we described how [...]
In our goal to Minimize Turnover, we are looking at the Best Hiring Process that we developed over 30 years in our orthodontic practice. I cannot say enough about the difference it made to use this clear step-by-step process that resulted in having staff who were in the roles they were best designed to do. The [...]
Can our assumptions have a powerful impact on Minimizing Turnover? Indeed, YES! Last week, we talked about the weight of responsibility we have to place our staff in their best roles in the office. This week, I want to touch on several assumptions we tend to make in that regard and how these assumptions especially affect [...]
As we talk about the goal to Minimize Turnover by developing a Fully Functioning Team, we need to talk briefly about the responsibility that is ours if we have staff working for us. This struck home for us early in our practice years, when it was just my orthodontist husband and me running the practice. (FYI [...]
