Look around at your staff - are they each working in their best possible roles? Are they doing the tasks that truly fit how they are designed? Or are you trying to fit some square pegs into round holes? Are you asking your staff to adapt to responsibilities that don't fit them at all? My last [...]
As we begin to tackle our goal to have a Fully Functioning Team in our office and to overcome the Villain of Turnover, I think it is extremely valuable to look at the Big WHY. WHY should we give time and attention to learn how to put the Ideal Person in the Ideal Place? Does it [...]
Regardless of how long we have been in practice, as dental professionals we have a constant, relentless challenge that demands to be dealt with... or else. In many ways, it is similar to being in a raft together, straining on our paddles as we plunge through the white-water rapids. Refusing to contend with this challenge [...]
