Last week, I shared the story of our high-energy, people-loving daughter who was losing her mind working alone in our lab, doing the repetitive task of picking bubbles off teeth models. Then in that blogpost, I explained the best DISC Style combinations for each role in the office. To read that blogpost, click here: “Please Don’t [...]
Our 13-year-old daughter came into the kitchen one day announcing, “If I have to go back there again, I’m going to lose my mind!!” She wasn’t talking about going to school, or even to church, but about working in our orthodontic office! She has always been a high-energy person, thrives on having lots of plates spinning [...]
An essential Key to Minimizing Turnover is understanding how you, as well as each person you work with, are designed, then giving them roles and responsibilities that fit that design. The story I shared in the last couple blogposts was a great example of the importance of understanding people’s design in order to put them in [...]
"I just can’t take it anymore! If I have to go back there, I’m going to lose my mind!!” This was a direct quote from our eldest daughter when she was around thirteen years old. She was (and still is) our super high energy child, who loves lots of activity in her life and is renewed [...]
I’m afraid I have to answer, “Yes!” In this world of needing staff, there are several more critical questions to figure out how to answer. When my husband went through orthodontic school, he got an outstanding education in technical training by some of the best instructors in the country. Then because we had friends who were [...]
Picture this: You're in a meeting with your coworkers and staff. The goal is to come up with ways to attract new patients. One gal strongly states, "Listen! We've got to have more carrots to entice them to come in!" Another guy responds, "Perhaps if we up'd our FaceBook time and built strong relationships with our [...]
