Our 13-year-old daughter came into the kitchen one day announcing, “If I have to go back there again, I’m going to lose my mind!!” She wasn’t talking about going to school, or even to church, but about working in our orthodontic office! She has always been a high-energy person, thrives on having lots of plates spinning [...]
An essential Key to Minimizing Turnover is understanding how you, as well as each person you work with, are designed, then giving all of you the roles and responsibilities that fit that design. For over 30 years, we used the DISC System in our orthodontic office to accomplish this goal beautifully. Last week, we focused on [...]
"I just can’t take it anymore! If I have to go back there, I’m going to lose my mind!!” This was a direct quote from our eldest daughter when she was around thirteen years old. She was (and still is) our super high energy child, who loves lots of activity in her life and is renewed [...]
As I shared last week, it has been a most unusual start to the New Year - a once-in-a-lifetime start without our Patriarch at the helm. But I am looking forward to writing another year of blogposts and emails. As a reminder, both to you and to me, my goal is “to publish a blogpost once [...]
Yes, indeed - the S-Style is usually a person you can sit and talk with for hours - comfortable, friendly, patient, usually a great listener and seems to know the right questions to ask to draw out a good conversation. In our orthodontic practice, we always tried to make sure our operatory was full of these [...]
It is a true statement - every one of us is a SQUARE PEG! We are trying to figure out where and how we fit in this world; especially, for most of us, in the world of work. We want to know how much of our square corners do we need to shave off to fit [...]
