As we begin to tackle our goal to have a Fully Functioning Team in our office and to overcome the Villain of Turnover, I think it is extremely valuable to look at the Big WHY. WHY should we give time and attention to learn how to put the Ideal Person in the Ideal Place? Does it [...]
I'm afraid I have to answer, "Yes!" In our world of needing staff, there are several more critical questions to figure out how to answer. When my husband went through orthodontic school, he got an outstanding education in technical training by some of the best instructors in the country. Then because we had friends who were [...]
Regardless of how long we have been in practice, as dental professionals we have a constant, relentless challenge that demands to be dealt with... or else. In many ways, it is similar to being in a raft together, straining on our paddles as we plunge through the white-water rapids. Refusing to contend with this challenge [...]
