Yes, indeed - the S-Style is usually a person you can sit and talk with for hours - comfortable, friendly, patient, usually a great listener and seems to know the right questions to ask to draw out a good conversation. In our orthodontic practice, we always tried to make sure our operatory was full of these [...]
Not understanding this actually kept my husband and me from dating for a whole year! But let me back up a bit... On our first date, my new acquaintance made me supper and took me to see "Fiddler on the Roof". Sounds innocent enough. But I was about to have my wisdom teeth taken out. My [...]
A few years ago, I overheard a conversation that went like this: "But I only want to say it once! Can't you get it if I just say it once?!" To which the partner in the conversation clearly answered, "NO! I can't get it if you just fire through it once. I still don't understand and [...]
Picture this: You're in a meeting with your coworkers and staff. The goal is to come up with ways to attract new patients. One gal strongly states, "Listen! We've got to have more carrots to entice them to come in!" Another guy responds, "Perhaps if we up'd our FaceBook time and built strong relationships with our [...]
Listening to how people talk can be extremely revealing... even clarifying. Let me explain. Recently, I had lots of time to be with extended family. Besides just loving on one another, it gave me an opportunity to practice paying close attention to how people talked and what that told me about them. From the 96-year-old (my [...]
Congratulations! You have hired your team. they are all in their ideal places in your office. But now what? How do you keep these excellent people onboard for the long haul? Much of meeting this goal boils down to communication and motivation. Not surprisingly, the DISC System can again give us tremendous insights. In our family, [...]
