A few years ago, I overheard a conversation that went like this: “But I only want to say it once! Can’t you get it if I just say it once?!” to which the partner in the conversation clearly answered, “NO! I can’t get it if you just fire through it once. I still don’t understand!” As [...]
In most offices, one of the main goals is to Minimize Turnover. One of the keys to achieving this goal is to have each of your staff in their ideal role that fits their design. As I promised last week, I’ve attached the workbook that follows up on our last several blogposts. It includes the DISC [...]
Our 13-year-old daughter came into the kitchen one day announcing, “If I have to go back there again, I’m going to lose my mind!!” She wasn’t talking about going to school, or even to church, but about working in our orthodontic office! She has always been a high-energy person, thrives on having lots of plates spinning [...]
Last week, I promised a helpful way to discern your highest strengths - by discussing how each Style prefers to put together IKEA furniture. I have found this gives people practical examples they can quickly identify with to gain more insight into how they are designed. So are you an IKEA fan? My children who live [...]
An essential Key to Minimizing Turnover is understanding how you, as well as each person you work with, are designed, then giving all of you the roles and responsibilities that fit that design. For over 30 years, we used the DISC System in our orthodontic office to accomplish this goal beautifully. Last week, we focused on [...]
An essential Key to Minimizing Turnover is understanding how you, as well as each person you work with, are designed, then giving them roles and responsibilities that fit that design. The story I shared in the last couple blogposts was a great example of the importance of understanding people’s design in order to put them in [...]
