A few years ago, I overheard a conversation that went like this: “But I only want to say it once! Can’t you get it if I just say it once?!” to which the partner in the conversation clearly answered, “NO! I can’t get it if you just fire through it once. I still don’t understand!” As [...]
As we focus on great communication, whether in our office or anywhere - there is an important distinction I want to point out. This one adjustment will significantly improve your communication. Years ago, I was sitting in a movie theatre watching "Bicentennial Man", a 1999 show starring Robin Williams. He was desperate for conversation with a [...]
Before we launch into how each DISC Style prefers to communicate, there are a couple overarching goals that I want to share. As you seek to communicate well with your family and friends, or staff and patients, here is an important perspective to consider- Perhaps a conversation should be more like playing a game of tennis. [...]
Congratulations! If you have used the DISC Styles to place your staff into their ideal roles, then hired new folks to fill in any empty responsibilities, you are well on your way to a Fully Functioning Team. If you need help going over those steps to Minimize Turnover, I have put together an e-book, “How to [...]
Congratulations! You have hired your team. They are all in their ideal places in your office. But now what? How do you keep these excellent people onboard for the long haul? Much of meeting this goal boils down to communication and motivation. Not surprisingly, the DISC System can again give us tremendous insight. In our family, [...]
In the process of finding a Great Hire, it is actually possible to do all the Advanced Preparation, Design an Ad that is exactly on point, Conduct the Interviews in a wise and excellent way, and still end up FALLING INTO A TRAP! Then instead of having the ideal person for your new staff, you have [...]
