Is turnover a constant hassle in your office, costing you stress, time and too much expense? Is the looming challenge of yet another hiring process keeping you awake at night? Are you losing sleep wondering if another employee will walk into your office and announce, "I QUIT!" In our early years of having an orthodontic practice, we made mistake [...]
It is a true statement - every one of us is a SQUARE PEG! We are trying to figure out where and how we fit in this world; especially, for most of us, in the world of work. We want to know how much of our square corners do we need to shave off to fit [...]
Look around at your staff - are they each working in their best possible roles? Are they doing the tasks that truly fit how they are designed? Or are you trying to fit some square pegs into round holes? Are you asking your staff to adapt to responsibilities that don't fit them at all? My last [...]
I think we would all agree that one of our main goals in our office is to build a fully functioning team that serves our patients well. We've discussed the huge benefits in previous posts: Personal satisfaction for team members Everyone can succeed Minimal turnover Minimal rehiring and retraining costs Much less stress on everyone Years [...]
Years ago, one of our employees - an outgoing, high energy, vivacious, super people-person type, came to me one day with these words, "If I have to Go Back There again, I'm going to lose my mind!!" "Go Back There" referred to the fact that she was assigned Lab Duty - so she sat in the far [...]
In our family, we tend to have very strong personalities. So my first response to learning about the DISC was that people were mostly just one Style; so if I got to know those four Basic Styles, I could understand most folks. However, "flash of truth" - people are a LOT more complicated than that!! As [...]
