An essential Key to Minimizing Turnover is understanding how you, as well as each person you work with, are designed, then giving all of you the roles and responsibilities that fit that design. For over 30 years, we used the DISC System in our orthodontic office to accomplish this goal beautifully. Last week, we focused on two of the DISC Styles – the High D-Style and the High I-Style.
If you’d like to read the blogpost explaining these two styles, click here: “Would You Rather Be in Charge or Find a Way to Add Fun?”
This week, let’s focus on the other two DISC Styles – the High S-Style and High C-Style, then ask a couple questions to help you discern if either of these are your Styles.
First, a little more about the High S-Style’s tendencies:
- Dependable
- Steady
- Persistent
- Cooperative – a great Team Player
- Usually prefers to focus on people
- Often has a slower “motor” – walks slower, talks slower, thinks slower
Now for the High C-Style:
- Conscientious
- Likes procedures
- Usually prefers to focus on tasks and details
- Often doesn’t mind working alone
- Precise
- Systematic
- Also has a slower “motor”
To illustrate – we had a wonderful person who worked in our lab for many years. She was outstanding at her job, because she preferred to work alone at her own slower pace, taking care of the details of her task-oriented role. But if we needed extra help out in the Operatory with the patients, sometimes we asked her to do that role that was extremely fast-paced and people-oriented. What we learned is that this was painful and difficult for her. It also was not in our best interest for her to have to do this Operatory role very often, or we would have a disgruntled staff member. Since our bottom-line goal was to have each person functioning in their ideal role to minimize turnover, we had to watch this situation carefully, and handle it respectfully.
So my question for you, to help you discern which Styles are your highest, would you rather:
- Work with a Team on a project, taking things slow and steady (the High S-Style) OR
- Work alone on a project so you can concentrate on the details and work at your own slower, thorough pace (the High C-Style)
Remember, only 4% of the population has one highest style. Most people are a combination of two or even three styles in varying strengths.
Next week, we will look at a helpful way to discern your highest strengths – by discussing how each Style prefers to put together IKEA furniture. I have found this gives people practical examples to gain more insight into how they are designed.
If you would like to receive these “Keys to Minimize Turnover” blogposts by email each week, click here: “YES! Please send me Beth’s Minimizing Turnover emails!”
QUESTION: Do you think you have some High S or High C-Style in your design? How about in the design of those you live or work with? I’d love to hear your thoughts and observations. Please share in the comment section below.
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