I’m afraid I have to answer, “Yes!”
In our world of needing staff, there are several more critical questions to figure out how to answer.
When my husband went through orthodontic school, he got an outstanding education in technical training by some of the best instructors in the country. Then because we had friends who were dentists in the small town where we were setting up practice, they chose to save their patients for us… for TWO YEARS they saved their patients for us! When we opened for business, they contacted all those patients and said, “Call Them!” Suddenly, we were inundated! A fabulous problem, but replete with challenges.
We felt overwhelmed by the questions we had about staffing our practice so we could handle all these incoming patients:
1. How do you hire the best person for each position in your office?
2. How do you know you have everyone on your staff doing the roles and jobs that best fit them?
3. How do you prevent the money, energy and time drain of Staff Turnover?
4. How do you put together a Fully Functioning Team who wants to stay over the long haul?
The best news is that through lots of trial and years of effort, we found there are excellent answers to each of these questions, but they all boil down to One Magic Key – Put the Ideal Person in the Ideal Place.
I am excited to take each of these challenging questions and answer them thoroughly in future posts, as well as unpack The Magic Key and all it entails. I invite you to give me feedback and share your thoughts.
QUESTION: Have you struggled with any of these questions in staffing your practice? Are any of them an issue for you now? Do you find it is hard to believe there could be One Magic Key? Please let me know in the comment section below.
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